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Keep it Lean – Become more productive and motivated
Posted on Author msander
This article was originally published in ISTC Communicator, Summer 2016. Lean started in the automotive industry with Toyota’s Production System, but the ideas and principles are universal, and can be applied to any industry. The idea of Lean is to maximize customer value while minimizing waste, thus creating more value for customers with fewer resources. […]
Full-size print images in Flare.
Posted on Author msander
If you have pop-up images in your HTML5 output … …you’ll want to ensure that images are displayed in full-size when you click “Print”, and don’t remain thumbnail size. It should look something like this: This is not how Flare works out-of-the box, but fortunately – it’s a quick fix: First, add this Javascript to […]
User documentation at McDonald’s
Posted on Author msander
In 2003 I spent six months working at the local drive-through McDonald’s restaurant. My daily work ranged from flipping burgers to taking orders from both walk-in and drive-through customers. The job was stressful, painful and a great experience: I learned first hand about the activities in the incredible value chain that keeps the McWorld in […]