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The benefits of working with small batches
Posted on Author msander
I just read The Lean Startup by Eric Reis, and found that the Build – Measure – Learn cycle can easily be adopted in technical writing. The idea is to build (design, and write), then measure (SME reviews, editor comments), and learn from the data from the reviewers to build better topics in the next […]
Customer specific documentation with MadCap Flare
Posted on Author msander
Are you documenting a product that consists of a bunch of modules? Do customers buy customized products with a unique set of modules? Would you like to deliver customer-specific documentation using MadCap Flare? Keep reading. The idea is to use an existing product module database to generate the condition tags, apply them to your content, […]
Social Hacks for Techwriters
Posted on Author msander
As a technical writer, your job is to research and create information about technical processes or products for the benefit of your target audience. In the research part of the job, you’ll most likely come in contact with subject matter experts of all shapes, sizes, and colors. Your job is, much like a Special Forces […]