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Adding a feedback button to your Flare HTML5 output
Posted on Author msander
Are you looking for instructions on how to add an e-mail feedback button to the toolbar of your MadCap Flare HTML5 output? And would you like a copy of the relevant URL included in the e-mails you get? Keep reading. Open your Flare project, and follow these steps to add a feedback button to the […]
User documentation at McDonald’s
Posted on Author msander
In 2003 I spent six months working at the local drive-through McDonald’s restaurant. My daily work ranged from flipping burgers to taking orders from both walk-in and drive-through customers. The job was stressful, painful and a great experience: I learned first hand about the activities in the incredible value chain that keeps the McWorld in […]
From SME to techwriter in 7 steps.
Posted on Author msander
I work as a professional technical writer even though I am really a subject matter expert. This provides a lot of challenges and opportunities. Before my current job I couldn’t care less about the uses of en and em dashes, something that has now taken up at least an hour of my life. More importantly […]