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4 signs you are wasting your time as a technical communicator
Posted on Author msander
Are you creating content your users don’t want? Are you creating content your users can’t use? Are you creating content your users can’t find? Are you creating content your users can’t understand? That’s waste! Want to eliminate waste and focus on value? Keep reading! You could be spending your days creating nothing but garbage without […]
Customer specific documentation with MadCap Flare
Posted on Author msander
Are you documenting a product that consists of a bunch of modules? Do customers buy customized products with a unique set of modules? Would you like to deliver customer-specific documentation using MadCap Flare? Keep reading. The idea is to use an existing product module database to generate the condition tags, apply them to your content, […]
The benefits of working with small batches
Posted on Author msander
I just read The Lean Startup by Eric Reis, and found that the Build – Measure – Learn cycle can easily be adopted in technical writing. The idea is to build (design, and write), then measure (SME reviews, editor comments), and learn from the data from the reviewers to build better topics in the next […]