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Generating MadCap Flare snippet files using Excel (VBA)
Posted on Author msander
If you have a list of phrases (e.g. a list of STE terms) you would like to quickly add to Flare as snippet files to make good use of Flare’s clever “auto suggest based on snippet” feature, keep reading. The idea is to copy or write the phrases into a spread sheet, add a column […]
Combining QR-codes with variables in MadCap Flare
Posted on Author msander
QR-codes can come in handy when you want to connect with users of printed documentation. A simple mailto-link in a QR code lets users provide feedback with their smartphones. You can take this one step further by combining QR-codes with variables, for example topic title, page number, target title, or anything else you can put in […]
User documentation at McDonald’s
Posted on Author msander
In 2003 I spent six months working at the local drive-through McDonald’s restaurant. My daily work ranged from flipping burgers to taking orders from both walk-in and drive-through customers. The job was stressful, painful and a great experience: I learned first hand about the activities in the incredible value chain that keeps the McWorld in […]