Kanban Lean Productivity Technical communication Uncategorized

Keep it Lean – Become more productive and motivated

This article was originally published in ISTC Communicator, Summer 2016. Lean started in the automotive industry with Toyota’s Production System, but the ideas and principles are universal, and can be applied to any industry. The idea of Lean is to maximize customer value while minimizing waste, thus creating more value for customers with fewer resources. […]


4 signs you are wasting your time as a technical communicator

Are you creating content your users don’t want? Are you creating content your users can’t use? Are you creating content your users can’t find? Are you creating content your users can’t understand? That’s waste!   Want to eliminate waste and focus on value? Keep reading! You could be spending your days creating nothing but garbage without […]

Kanban Lean MadCap Flare Uncategorized

How to get started with Lean Thinking in Techcomm

Do you want to know more about lean ideas, and how you can start implementing them using your favorite authoring tool? Keep reading! Lean principles These are some of the main principles in lean thinking: Define value from your customers’ perspective Map the value stream for each product that provides that value, and challenge all non-value-adding […]

Lean Technical communication Uncategorized

Getting Started with Lean Manufacturing Principles

Here’s a collection of videos, articles, books, and courses to help you learn more about lean manufacturing, and help you come up with some great ideas on how to implement lean in the field of technical communication. Enjoy! 🙂 PS. Don’t miss the opportunity to learn how to use a Kanban TOC  at my TCUK presentation in […]


Combining QR-codes with variables in MadCap Flare

QR-codes can come in handy when you want to connect with users of printed documentation. A simple mailto-link in a QR code lets users provide feedback with their smartphones. You can take this one step further by combining QR-codes with variables, for example topic title, page number, target title, or anything else you can put in […]