Category: Technical communication
In 2003 I spent six months working at the local drive-through McDonald’s restaurant. My daily work ranged from flipping burgers to taking orders from both walk-in and drive-through customers. The… Continue reading "User documentation at McDonald’s"
I work as a professional technical writer even though I am really a subject matter expert. This provides a lot of challenges and opportunities. Before my current job I couldn’t… Continue reading "From SME to techwriter in 7 steps."