Write better content with a rubber duck


In software development, rubber ducking is a method of debugging code, where you debug your code by explaining it, line for line, to a rubber duck. By describing what the code is supposed to do, and at the same time observere what the code actually does – discrepancies become apparent. I suggest you use the Read More

Keep it Lean – Become more productive and motivated


This article was originally published in ISTC Communicator, Summer 2016. Lean started in the automotive industry with Toyota’s Production System, but the ideas and principles are universal, and can be applied to any industry. The idea of Lean is to maximize customer value while minimizing waste, thus creating more value for customers with fewer resources. Read More

4 signs you are wasting your time as a technical communicator


Are you creating content your users don’t want? Are you creating content your users can’t use? Are you creating content your users can’t find? Are you creating content your users can’t understand? That’s waste!   Want to eliminate waste and focus on value? Keep reading! You could be spending your days creating nothing but garbage without Read More

How to get started with Lean Thinking in Techcomm


Do you want to know more about lean ideas, and how you can start implementing them using your favorite authoring tool? Keep reading! Lean principles These are some of the main principles in lean thinking: Define value from your customers’ perspective Map the value stream for each product that provides that value, and challenge all non-value-adding Read More

Getting Started with Lean Manufacturing Principles


Here’s a collection of videos, articles, books, and courses to help you learn more about lean manufacturing, and help you come up with some great ideas on how to implement lean in the field of technical communication. Enjoy! 🙂 PS. Don’t miss the opportunity to learn how to use a Kanban TOC  at my TCUK presentation in Read More

Automated QA: Checking for broken links in your Flare output – now also for HTTP links


The CheckLinks tool now also finds broken http and https links in addition to finding broken local relative links. Download CheckLinks version 2 The syntax for running the tool is, for example: C:\> Checklinks2 “C:\OutputFolder” “C:\LogFolder” For info about the existing tool, see http://techwritingengineer.com/automated-qa-checking-for-broken-links-in-your-flare-output/

Automated QA: Checking for broken links in your Flare output


Do you use relative hyperlinks (<a href=”../../folder/folder/file.htm”>File</a>) in your Flare projects? Would you like to verify that they work in the output without checking manually? Keep reading! I’ve made a tool that scans all .htm files in the output and tests the relative links. The result is a .txt report that gives you a list of all Read More